Frequently Asked Questions

Wedding Cakes
Q:
How much are your wedding cakes?
A:

Each cake we create for couples in completely custom designed and made to order, and will vary in cost depending on the design.  Prices will be detailed in your quote, but just as a general guideline, the base price for wedding cakes is $4.00 per serving.   We are unable to provide wedding cake quotes by phone or email.

 
Q:
Will you deliver, and is there a fee?
A:

Yes, we will absolutely (and prefer) to deliver your wedding cake. Cost for this service is $25.00 for most venues within Kitchener or Waterloo. The fee for surrounding areas will vary depending on the distance. We have delivered as far as Windsor, Owen Sound, Huntsville and Niagara Falls for a very reasonable rate.

 
Q:
When are your consultations?
A:

Consultations are available by appointment only, on Tuesdays and Wednesdays from 10am-3pm, and Monday to Wednesday evenings at 6:30, 7:15 and 8:00pm. Please call or email to arrange. As we have many weekend events to prepare cakes for, we are unable to accommodate Friday and Saturday requests for consultations. We fully understand if something comes up and you are unable to attend your consult, so please email and let us know of any changes that may arise.  Family is a very important part of our lives.  For this reason Sundays are not available for consultations.

 
Q:
Do you offer tastings? How much do they cost?
A:

Of course!  That’s the best part, right?!  When you come in for your consultation you will be presented with a complimentary assortment of our most popular flavours to sample.

 
Q:
How far in advance should I book?
A:

To ensure our high level of quality, we limit the amount of cakes we can make for any given week. It is best to book 6 to 10 months in advance to ensure availability. Summer dates tend to book up by early January, but please call or email to confirm availability.  If you have a last minute request it never hurts to call…  :)

 
Q:
Do you require a deposit to reserve the date?
A:

Yes, a 50% deposit is required at the time of booking.

 
Q:
Do you offer mini cakes?
A:

Absolutely! These trendy little cakes have been increasing in popularity and are a great way to accent your wedding day. Some of our past couples have even used them “all-in-one” as their cake/centre piece/guest favour. Please see our gallery for examples.

 
Q:
A Note on Response Time
A:

The kitchen is a very busy place.    We’re constantly working on something sweet and exciting.   We do not have a computer in our kitchen and may not be able to respond to your email right away.   Please remember that, just like your cake will be our number one priority the week of your event, someone elses cake is our number one priority right now.   The end of the week tends to be our busiest time.   If you have emailed or called Thursday on please note that we will most likely not be able to get back to you until Monday.

 
Special Occasions
Q:
What is the best way to order a cake?
A:

The best way is always through email. Please send us a message about the type of cake that you would like to consider for your event and we will respond back to you. If you could please send pictures, general ideas, servings required, date of event, anything that you know you want included. Then we can respond with our input where needed.

 
Q:
How far should I book in advance?
A:

We encourage you to call or email as far in advance as possible to ensure availability for your event. MINIMUM order time before an event is 1 week. We do limit the amount of cakes we can prepare per week and apologize if we are not available.

 
Q:
Do you have cakes available for pickup at your store?
A:

Each cake we create is 100% made to order and not available “ready-made” at our store.

 
Q:
Do you deliver?
A:

Delivery is available to most locations within Kitchener Waterloo for $25.00

 
Q:
How are your special occasion cakes priced?
A:

Special occasion cakes start at $125 for single tiered cakes and $200 for multi tiered and carved cakes. Price will be dependent on the complexity of the design and number of servings required.

 
Q:
A Note on Response Time
A:

The kitchen is a very busy place.    We’re constantly working on something sweet and exciting.   We do not have a computer in our kitchen and may not be able to respond to your email right away.   Please remember that, just like your cake will be our number one priority the week of your event, someone elses cake is our number one priority right now.   The end of the week tends to be our busiest time.   If you have emailed or called Thursday on please note that we will most likely not be able to get back to you until Monday.

 
General
Q:
I am very interested in cakes, where can I learn?
A:

Thanks to a lot of great interest, Chrissie has recently opened up Icing Inspirations – School and Cake Supply Shoppe, that offers Cake Decorating Courses for all skill levels. Classes run throughout the year and are a great way to learn this great art! We have even hosted many Celebrity Guest Teachers from The Food Network and TLC’s Ultimate Cake Off. On top of the classes, we opened up a retail and online store as well for all supplies and tools you would ever need. Check us out at: www.icinginspirations.ca

 
Q:
What are your payment options?
A:

We accept Cash, Credit Card (VISA or MC), Debit or Personal Cheque (if paid 2 weeks in advance).